- Can the pharmacy mail medications to international locations?
- Yes We ship Internationally to North & South America, East & West Europe, Middle East, Southeast Asia and Australia (we do not ship to Africa, Norway & Sweden). Customs has the discretionary power to allow a 90-day supply with a 90-day refill. There are no restrictions on the number of prescriptions. Please Have a look at our
- Why are prescription prices so low?
- The government limits how much pharmaceutical manufacturers can charge for brand-name drugs when they are approved and caps subsequent price increases. We have been supplying medicines in the local market for 25 years, we now supply direct from the manufacture to the consumer all the middle men are cut out. "THAT IS WHY WE SUPPLY AT SUCH LOW RATES" We guarantee that you are receiving genuine products and supplies. All our medicines have the same effectiveness as you buy in your local pharmacy that is "our promise". Check Prescription Prices
- How much money will I save?
- Most patients save 40-80%, which can amount to hundreds of dollars in savings.
- Do you require a prescription?
- We Prefer that you have Valid Prescription by agreeing to the terms and conditions of the site you attest that you have a prescription or will obtain one by your physician in your country of residence, In order to fulfill your medical needs, our on-staff licensed physician upon approval reviews each patient?s medical history, and issues a prescription. Thus, for each order we can legally fill and ship your prescription in a discreet package that assures your confidentiality and privacy.
- What Is the 30 Day Money Back Guarantee?
- In the event that you do not receive your order within 30 days of your date of order, you will have the option of getting a reshipment or a refund. If your order was split up, and one or more of the shipments is missing 30 days or more from the date of order, we will reship the missing part(s). Incase of refund shipping & handling fees will be deducted.
- How will the charge appear on my credit card statement?
- Easterndrugs is a subsidiary of Hecate Gardens. You will see a charge as follows " Easterndrugs ", "18889227746RX-WORLD.BIZ"
- Are International drugs the same as what I get from my local pharmacy?
- Yes. Some drugs have different brand names. Generic medications are the same as brand names but tend to be much cheaper. If your medication is not available or is available only in a different form, we will notify you The medications are shipped from Westcoastdrugs facility in India. Note, the medications are packaged in unmarked paper envelopes with the customs declaration forms attached including the Indian Brand Names not the USA Brand Names.
- If I don't see my prescription medication on your price list, does that mean you don't carry it?
- No. The pharmacy carries a much broader selection of prescription medications than those listed. If you don't see the drug you are looking for please email us email@example.com
- If How long will it take for me to receive my prescriptions by mail?
- Please allow 7-15 business days for express mail & 10-20 business Days for Standard mail for delivery for regular shipping. Please visit our Shipping Policy page for complete details.
- If What is your return policy?
- The International College of Pharmacists states that once a medication has left the pharmacy, it cannot be returned for any reason - Bylaw 5 (33. subsection 1)
- Is Easterndrugs a pharmacy?
- No. Easterndrugs is a pharmacy intermediary. Your prescription is filled at one of our associated certified pharmacies by a professionally registered pharmacist with a license and mailed to your home
- What do you accept for payments?
- Easterndrugs accepts Visa Card.
- Do you dispense controlled substances?
- No. We will not dispense any controlled substance for any reason.
- Do you have any ordering requirements?
- If the patient is under 18 years of age, the order form must be co-signed by the patient's legal guardian.
- Will I have to pay any Customs Duties ?
- You may need to pay Customs Duties, as per the Regulations in your country. Easterndrugs is NOT LIABLE to refund any amount paid by you towards Customs Duties, or any other duties of any sort.
- Why are you not Shipping to Canada ?
- Due to a heightened level of security, and now that all medical parcels that are shipped from overseas are being returned to sender, we have temporarily stopped all shipments to Canada.
- I am unable to track my parcel on the USPS website - has it been shipped yet ?
- Unfortunately it is NOT possible to track Registered Parcels, on-line, as the USPS Website does not have the facility for tracking Registered Parcels. You may see a message that says - "Status: Origin Post is Preparing Shipment " This means that the parcel has been shipped and is on its way to you. It has entered the Postal System and been given a number -- this is NOT a regular Tracking Number. However, you will be able to track it once it reaches your local Post Office - so do please keep checking it on the USPS website, http://www.usps.com/shipping/trackandconfirm.htm after approximately 10 - 12 days.
- What is Echeck ?
- E-check is a method of paying for your order via your regular Checking Account. It is the same as an ACH Debit. By selecting Echeck, you are authorizing your Bank to debit your Checking Account for the amount of your Order. You will need to enter your Bank name, Account Number , Routing Number, and Check Number.
- Is this a secure method of payment ?
- It is very safe to order by Echeck. Your Account will NOT be debited until you confirm that you have placed an order. To ensure that your order is genuine, you will receive a telephone call from our merchant provider (BankSMG Online 888-891-6935). Your Account will be debited ONLY after you have authorized the debit of the amount specified.
- What is the Echeck processing time?
- Echeck is generally processed in 2-3 days time. Our Merchant Provider, BankSMG Online 888-891-6935 will call you, the client, to get your authorization for the order. Or you can call TOLL FREE: 888-891-6935 and speak to the SMG Online Customer Service representative and give them your order number, to get the order processed more quickly.
- Does the Echeck processing affect the shipping of the package, and when will the parcel be shipped ?
- We do not delay shipping of your order. As soon as your order is authorized by SMG Online, the order is shipped within 24 hours.
- Once you have paid by Echeck, what is the Refund procedure?
- Due to the differences in Banking methods, your Echeck refund will be processed in 10-15 working days.
- What are discount codes ?
- Discount codes (also known as voucher codes, promotional codes, discount vouchers, shop codes, coupons etc.) are the online equivalent of in-store coupons and usually consist of a trigger word, number or a combination of both and they can save you money when shopping online. The saving is typically a percentage discount, a fixed amount, free delivery or flat discount.
- Who can use discount codes ?
- Discount codes may be valid for various categories of customers, and at different times - 1. First order only.
2. Second order only.
3. For high order value for our regular customers.
4. For purchasing product from particular category.
5. Festive promotional codes>
6. Monthly promotional codes for regular customers.
- How do I use discount codes ?
- 1. Enter a valid Discount code in the space provided. 2. Hit redim button. 3. If code is valid then "Final Total Price" will be reduced as per the type of Discount code.